If for any reason you are not happy with your purchase, you may return any unopened and unused items to us within 14 days of receipt.
All packaging and/or cellophane wrapping and tamper resistant seals must be intact; otherwise the item will be considered unfit for re-sale and will not be accepted by our returns department.
To ensure we process your return and refund as quickly as possible, please follow the procedure below.
UK Returns Procedure:
- Please contact us by completing the contact: [email protected]. Your message should contain the Order Reference Number/Invoice number from your Dispatch Note as well as a full explanation of your reason for returning the goods.
- Goods must be in their original packaging with any seals intact and in an unused and re-saleable condition.
Re-package the parcel using strong packaging and ensure it is sealed securely to avoid damage during transit. Please enclose your dispatch note/receipt within the parcel.
- Request a proof of postage. Without this, you will be unable to make a claim, should the return parcel go missing. (Please note: CINK© will not be liable for lost returns.)
Please allow up to 14 working days for action of your return.
If 14 working days have passed since you posted a returns package to us, please get in touch using the contact:[email protected]